This was my first Amtrak train journey with my college mates. We decided to take a train trip from LA to Portland just for an experience. And it came out to be a superb one. We were welcomed by the attendants and served some snacks and beverages.
The journey was quite long and interesting, the countryside views were totally amazing. The train was clean, the food served was up to the mark. But there was no wifi connectivity provided on the train. This was completely a new experience to be without internet connectivity for more than 24 hours. Overall, it was a slow and satisfying journey.
I booked my train tickets from Los Angeles to Seattle from Amtrak. I had planned a small trip along with my family. It was really wonderful to go on a scenic journey with your loved ones. I booked tickets for the Coast Starlight train from the Amtrak app.
The waiting room in Los Angeles was very clean and tidy, we were welcomed by a gracious lady with muffins, juice, and coffee. The train compartments attendants were also kind enough to help us with our luggage. We really had a good family time after a long while. Amtrak doesn't disappoint you!!
Although Amtrak is a big name in the travel industry, I didn't find their services up to the mark. I planned a cross-country trip along with my 4 friends and booked tickets 12 days before the journey date.
The website has some UI glitches that need to be fixed right away. After booking the tickets, I didn't get any confirmation message about the tickets. I tried contacting customer care but that was not available for the next 4-5 hours. I called again and again. once it got connected but the reply was very cliche (call is transferred to senior person). I waited for the call but didn't get any.
Amtrak app is a great place to book train tickets in the US. I usually travel 6 to 7 times by train. And I prefer Amtrak over other apps. The reason behind choosing it because it saves some bucks on the train fares.
Recently, I visited Boston from New York by local train. I got a discount of 10% on the fare via student discount.
For my regular trips between NYP and Providence, I take Northeast Regional Service; it is very important to book tickets at least 10-14 days from the travel date. I find Amtrak a good resource and people should use it while making reservations.
Since its lockdown and I just when the lockdown started I wanted to go out somewhere to have for a 2 or 3-day tour far from my home I booked my tickets from Amtrak.
Initially, it showed that the area where I booked my ticket was vacant but then after the area was sealed at the time of my departure.I really lost hope that I would even get my tickets refunded from the same but amtrak did the needful and returned my ticket money for the same.
Services like this really motivate me to get back to amtrak again and again. Extremely satisfied with my purchase from amtrak.