I sent flowers to my college and they arrived dead, wilted and broken. I don't know how to request a refund but this is very disappointing. Instead of being overjoyed with flowers she had to instead take a picture to inform me of how awful they look.
I often buy flowers because I love having fresh flowers in my apartment. The photo is what the flowers look like after one week! They came beautifully and carefully packaged. They were still a little closed upon arrival but still beautiful. They were fresh and lively. I will now purchase them for my sister’s birthday. I highly recommend them.
I ordered these flowers for my mother-in-law's birthday. She was so happy because of how beautiful they are and said they smell amazing. It came with about 12 roses and 5 lilies. It was way more than expected and I would definitely order them again.
I ordered a flower arrangement as a get well gift for a relative. I expected it to look at least somewhat like the pictured arrangement. While it was lovely and my recipient was pleased, it was not what I thought I was ordering.
Ordered flowers for my husband to see if it would be worth ordering flowers from Ftd. Our local florist is expensive and their flowers are not what I’d expect to get with what you pay for. Not as full as the picture shows but it’s a large Bouquet of flowers and they have lasted longer than expected.
I had sent flowers to my mom for her birthday and she said it came in a nice package and she really liked it. Just beware that the bouquet doesn't have as many flowers as pictured.They really fluff it up with a lot of greenery.
I paid $90 to have a flower arrangement delivered. It was never received by the intended recipient. I wrote to ask about a refund, but not only did I not receive a refund, the company didn’t even respond to several inquiries. I spent $90 on nothing, and the company has been completely unprofessional.
I've had some really good experiences with FTD sending and receiving flowers to my MOM, and from my Daughter. This particular company has been around and I've always heard and seen nothing but Excellent Customer Care and Service with some Awesome smelling Flowers with Unconditional Lasting Memories. Thank You FTD
It was an amazing experience with FTD. I bought flowers to give to my friend and they were spectacular and I would truly recommend it to anyone and everyone, it was the best experience ever and I appreciate the wonderful service they provide. I would love to thank all those who play a great part in your work.
I bought Cheer Bouquet for my mother. They were in perfect condition and boxed very well. I had a typo in the delivery address so they were held up at UPS from 10 a.m. when they should have been delivered until 9 p.m. when we were finally able to get them from the UPS facility. I was worried with it being a warm day that they would be ruined. I opened the box and the flowers still looked wonderful and I was able to add a little more water to get them and deliver them to my mother the next day.
My Daughter Ordered Flowers for my Birthday. It Cost over $100 and that was not the same as the picture they put on the website at all, even though the color is so different, the flower looks very cheap and dirty. too bad quality, first time and the last time with FTD.
I paid $99 dollars for my mother’s birthday flower arrangement. I received a false delivery confirmation from FTD. So I contacted customer service. They assured me that the flower arrangement is on its way and my mother is going to get it any minute.It was never received by the intended recipient.I wrote to ask about a refund, but not only did I not receive a refund, the company didn’t even respond to several inquiries. Never ever order again.
I ordered the "You're Precious Bouquet" for my girlfriend's Birthday.I selected the deluxe size bouquet.She received the flowers way earlier than expected . The flowers were not looking as vibrant as shown in the picture. Also, there were fewer flowers in comparison with the image shown. Even at the price point of $65, this bouquet didn't appear to be any more than some $20 flowers.I won't recommend others ordering from here.
I gifted these flowers to my wife, on our anniversary. Good quality flowers should last AT LEAST 5 days, if not a week. These flowers looked great out of the box but completely died after only 2 days! That was with all the appropriate conditions, fresh water and plant food. I could have bought a $10 bouquet at the local bodega for that quality. For the price of this arrangement, I'm sorely disappointed in the quality I received.
I sent these as a birthday gift for my mother-in-law. They were delivered within days of my order but when she opened the box the flowers were brown and crispy. She said that none of them could be salvaged. She opened the box immediately so they didn't sit on her porch and there's no excuse for having wilted flowers. She said that the roses were nice and the vase was also nice - but the arrangement was ruined by the other flowers. I'll never order from FTD again.
I ordered a flowers for my mother's birthday from FTD. The flowers were delivered on schedule and arrangement was designed as pictured .She really loved those flowers and kept them in her room. I would highly recommend this company.
I bought Anniversary flowers for my parents .This bouquet arrived in a safe box that protected both the flowers and the vase perfectly. They have reported that the flowers are lasting well and still look great 4 days into having them! Great job! I am thrilled to have a go to a flower company for any future needs. Thanks so much FTD.
It was my first time ordering flowers from FTD. and it will be the last time. The flowers delivered to my aunt in New York were dead. She said even the fillers were dead. She was very disappointed
I ordered "Get Well" flowers for my niece from FTD. The delivered flowers were not shown on their website at all. Instead of "Get Well" balloons, they used a "Valentine" pink one. Next day, flower petals started falling. I contacted customer service. They promised to send a different one. It never happened. Please do not use FTD.
I recently ordered a floral arrangement for a friend who was opening her new office and chose FTD as the decoration partner. The shopping experience was easy and stress free.
I always find their arrangements to be fairly priced with frequent promotions. Their flowers look as charming in person as they do online. The flowers arrived at the destination on time and were as fresh as they would have been in a garden.
I highly recommend FTD for the wonderful experience they had given me!