I purchased ten products from Joann.com, and nine of them were entirely damaged in four distinct shipments. After contacting customer support about the picture documentation issue, I only received an automated generic answer advising me to return the things to a shop (45 minutes away) or pay to have them shipped back damaged. If the return was on my own will rather than because they are unable of properly wrapping and shipping products, either of these choices would be valid. The sheer inconvenient nature of internet buying undermines the experience, and customer service is non-existent. I'm never going to shop at Joann.com again.
A few days back I purchased the Cricut EasyPress 2 9x9'' Machine Bundle-Rose from Joann. I love making print designs on tshirts. DIY just gives me the feels and this product is the ultimate for me. I really love the way this easy press machine works on every piece of cloth making sure that the design is pasted perfectly on the shirt.I ordered it on the 8th of October and received it on the 14th. It was a decent amount of days it took to reach me but I am in all impressed with my buy. I even got discounted rates through a Joann Zouton coupon. Joann has really provided me with a whole new hobby and I can’t be more grateful.
I was hunting for some good reusable eco-friendly bags. I went from store to store; but either they would be made of plastic or they were not attractive enough. I somehow ended up checking the Joann website and searched for similar bags. There were several of them and many of them were good enough. I ordered a set of bags and they reached me two days before the anticipated date.
This is just one among around ten of which I purchased. They are all available at cheap rates. I ordered some home decor items with these as well. I suggest you all have a look at this store if need be. The home decor items were available at a 30% discount and I availed free shipping also. I got 20% off using the Zouton Joann promo code.
The product was defective, since it had only recently arrived, and when I checked it the next morning, it was torn from the neck area, and the cloth appeared to be falling apart! I was overjoyed when I discovered Joann discount codes on zouton. But they were of no use now because I needed a refund and an exchange.
I filled out endless forms and received no response or guarantee that this issue would be resolved.
I placed an order in Joann's website and they confirmed the rder. I received a confirmation code as well, and eventually the money was deducted from my account for that purpose. But today morning I received a message that my order has been cancelled and no refund ha been made. This is really weird while you are shopping online. Their customer service is claiming that no amount had been deducted in spite of sharing them the transaction details and constantly blaming my bank.
Joann is always my go to yarn store, simply because of the sheer variety available. They always have new styles and variants of yarn in stock and the color options are seemingly endless. I could spend hours in the yarn aisle just choosing different skeins of yarn (I don’t really need). Their yarn aisle is literal paradise, I always end up leaving with more yarn than I planned to buy.
My favorite of their stock has to be the Bernat Baby Blanket yarn, it is so soft and works up pretty quickly. It is available in so many different colors and combinations. I would definitely recommend trying this yarn as well as the Lion Brand Velvet Spun Yarn.
I have never looked at a different store other than Joann when I am looking to buy my arts & crafts stuff. It’s on 19th December 2019, I placed an order of Polymer Clay & Craft Oven from Old Navy store for a price of $64.99
Since I have one of my relative's friends already working in the Joann store, I thought of meeting him face to face, after picking up my order Asap via store pickup.
I have to say that Joann really delivers quality when I ask for it. I am all the happier when I see all smiling faces when I visit the nearest Joann store.
I was very unclear about Joann's store functions when it used to send it the first time but as & when the time passed I got a brief description of how big this art & craft store is.
I can say without a doubt that Joann does deliver the best performance of the all.
I have never seen such bad services than of Joann’s
With my experience, I can completely say that ain’t no easy to order products from Joann. It took me roughly 2 hrs after having a conversation with the customer care executive about the product that did not reach me.
I kept telling them that I got my delivery address changed before ordering the product but it was pretty hard for the fraud department to digest that the product has not reached me. If the store is not even responsible for product delivery then who is?
Neither talking with customer care bore me any fruit.
I am myself feeling very apologetic to have ordered my product from here.
This is indeed the worst service that I have faced till now.
ITEM # 15948599
Mark the dates it’s on 12th December 2019, that I placed an order of Spin Master Hedbanz Board Game from Joann store for a price of $24.99
My order was expected on 16th December 2019, but I felt really bad when the order was not received to me. I had made a family commitment that I will for sure play some kind of indoor games where we would laugh, guess & be entertained but with such experience, I think it’s all a waste.
I even called up the customer care executive of Joann's store on 1330356576 & after having a brief conversation with them about the issue I was told that I would be delivered with my order soon.
“Order Soon” was the promise that was given to me, I mean who can really believe this.
It was actually futile to have ordered my product from here.
Practicing my art & craft hobby for over a decade now, as & when I read an article which was showing this machine from the brand Cricut whose name is the Brightpad Rose, I was totally dwelled into purchasing the machine right then & there.
So on 10th December 2019, I placed an order for the same from Joann store for a price of $49 from the original price of $79.99
Since I wanted to check some more products apart from picking up my order I decided to do a store pickup done for my order.
This product from Joann is indeed the best in the class that I have ever seen till now. With this brightpad, I can easily complete all my tracing design work.
Thanks, Joann for giving me such a stunning product.
I am all the more excited to create my first masterpiece using this bright pad device.
F. R. I. E. N. D. S. Anniversary is here, and no one wants to miss the opportunity to be around with each other. Literally, there is a team of 6 friends from our college, who works at their own respective workplace. We all had a really great time in college. But now we hardly get time to talk to each other. Many of us have recently involved in the job area.
We all planned to meet at Emma’s place on the 31st of December. We couldn’t do a proper reunion celebration on September 22 previous year altogether. But the new year’s eve was arriving and was almost on the verge of the date when we all decided to finally meet each other and have a proper celebration on the 31st of December. It was a reunion as well as new year’s eve celebration.
Emma ordered some friends related products from Joann. It was really interesting to have a celebration with our favorite tv show’s merchandise all around us. I’m impressed Joann!
ITEM # 2447308
Seeing my artwork incomplete, what was being left behind was a set of Pigma Micron pen set. Waiting no more on 17th December 2019, I placed an order of Pigma Micron Pen Set #005 0.2mm 6/Pkg from Joann store for a deal-breaking price of $13.99.
Since the Joann store is very near to my place I decided for a store pickup done for my order. Sorting my order online was indeed a quick & fast decision.
The graffiti work that I was working on needed a good waterproof ink which was met by this recent purchase.
Talking about the description of the product the quick-drying pigment ink does not feather or bleed through even the thinnest papers. The inks are smear-proof once dry & fade proof against sunlight or UV.
I am happy to have purchased such a good product all thanks to Joann
Joann is indeed the best art & craft store!
On 16th December 2019, I placed an order of Cricut EasyPress 2 9''x9'' Machine Bundle-Rose for a dealbreaker price of $149.00 from its registered price of $219.
Working on the customized shirt which was actually a gift for someone else I was expecting the order to reach me on 21st December 2019. But shocked to see that in order status the product was dispatched but in reality, the product did not even reached me yet.
I am not at all comfortable with this kind of behavior from the Joann store.
Earlier I have been buying most of the product from here but never have I encountered such a problem that I have faced right now.
I am totally not satisfied with my purchase from Joann's store.
It's totally of no use ordering my product from Joann's store.
On 8th December 2019, I placed an order of OttLite 36W Floor Lamp from Joann store & waited for 10 days for the order to get delivered, but still did not get the order delivered to me.
It’s funny to see how I wasted my time ordering from a store that does not even give a guarantee that your order will be delivered at your place or not.
This all took a step higher, as it’s Christmas month & people generally buy a lot of stuff at this particular season. So no doubt that Joann store won't even listen to their customer grievances as they are busy hanging up the call especially during Christmas days.
One of the worst experiences that I had to date ordering my product from Joann's store.
Comment: Raise your bar of Service & take your customer order seriously otherwise there is an end number of good stores which provide much better services than you.
Is this store ghost? Or the products just very untimely happen to get disappear when opting for Delivery.
On 7th December 2019, setting a layout of a very important art project & lacking for an 8” sizzor was indeed getting as stone between the completion of my project. I finally had to decide on placing an order of Fiskars Multi-Purpose Straight Scissors 8 from Joann.
I was very clearly waiting for my order to get delivered to me on 11th December 2019, but Joann had me kept waiting inevitably for god knows till what time.
This is just disgusting to see that such a renowned store is providing such bad services.
I am totally boycotting all of the Joann services & would reconsider buying my products in-store rather than buying online.
One of the worst customer experience.
Running my bakery for almost 7 years, it was already in my mind that I wanted to buy a tape printer for my work. Searching in almost every store I got the best deal struck on Joann store.
On 3rd December 2019, I placed an order of Brother P-touch Embellish Ribbon & Tape Printer by the brand brothers ITEM # 16498271 for a deal-breaking price of $59.99 from its registered price of $79.99
As Joann store is just around the corner, I went for a store pickup done for the same on which there were no extra shipping charges added to the product.
Buying & using this product I can definitely say that my business has started showing more positive results. Where they are really liking the personalized message that is being printed & given to them on every bakery item they buy.
Totally satisfied by using Joann store services.
ITEM # 14935092
For a very long time, I have been waiting for Joann's store Christmas season sale. Being a crafts major I was working on a very important project & needed Crafting tools for some detailing.
Therefore on 6th November 2019, I placed an order of Cricut Gold Trimmer & Tool Set for a price of $24.99 who’s earlier registered price was $49.99.
Since Joann store is very close to my home, I went for a store pickup done for the order on which there was no extra shipping cost added to the product & was extremely time-efficient way of shopping.
Opening up the package items that were there in the toolset were:
Includes scoring stylus, scraper, spatula, weeder, tweezers, micro-tip scissors, portable trimmer plus replacement cutting and scoring blades
Size: 12 inches (portable trimmer)
Compatible with Cricut Explore or Cricut Explore Air machine (sold separately, accessory adapter required for Cricut Explore One machines)
Using this Cricut brand toolset is indeed very useful & has helped me a lot in completing many of my art project tasks.
Comment: Nice work Joann!
ITEM # 2180289
The one last thing that was needed to complete my Craft project for this month Christmas season was foam.
I already got exhausted with my earlier foam & wanted to buy a new one. The immediate thought that came to my mind was why not give a try to Joann store.
So on the 21st of November 2019, I placed an order of Airtex 2'' High-Density Foam By-The-Yard for a price of $19.99 per yard. Since I needed 2 yards of foam for my project I ordered two quantity of foam The product was delivered to me on 27th November 2019 with $7.99 added as delivery charges to the product.
The earlier foam that I purchased from a different store came for $49.99 for 2 yards which are approximately doubled the amount of $39.99 that I have paid for this product from Joann store.
Also talking about the product quality of the foam it came in a standard product quality which Conforms to the California Bureau of Home Furnishings Fire Retardant Code 117-2013.
I can definitely say that Joaan has given me the best deal among the various stores that I have searched for.
With such a great discounted price I have already got the best product in hand. With this, I can easily resume completing my Christmas crafts project.
Having worked for 5 yrs in the crafts industry, my new year's goal was to buy a Cricut explore air 2 machine bundle-wild rose
Having searched multiple stores, the only store on which this machine was available was the Joann store. Waiting no more I placed an order for the same on 10th November 2019 for a doorbuster price of $229 whose earlier registered price was $329.99.
Since it was all the more a special product for me I wanted to purchase it in-store on which there were no shipping charges for the product.
I have to say that I waited too long for this product purchase, as I was saving my money for the same from the past 6 months. It feels all the more good to see the product in front of me which looks so stylish & elegant on your wooden deck.
This product has really given a beautiful creative corner to my home.
With this product, I can easily do all my crafting work making my ideas realistic & my hopes high.
Indeed this was the best product that I have ever purchased in my life only from Joaan store. Joann has really given me a perfect example of a great quality product.
ITEM # 16675472
ITEM # 14142384
Since I was a little tight with my budget this Christmas season, I wanted to do a little experiment with my old jacket by making it look a little jizzy by decorating the jacket with a decorative heat transfer films.
While reading a blog on the internet I saw an advertisement of Decorative heat transfer film clicking on which got me landed on to Joann's store. My very immediate action was that I placed an order for the same on 10th November 2019 for a price of $58.41 for 3 pieces of heat transfer film.
I got the product delivered to me on 16th November 2019 with $7.99 added as shipping charges to the product.
Talking about the product details this roll comes with a 12" x 19" roll Cricut® Iron-on Lite material with complete application instructions.No more I can say that this jacket is old.
I have decorated this jacket using my this new heat transfer film and it looks amazing.
Seeing my decorated jacket, I have already got 4 more personal orders from my nearby friends & family. For the very same reason, I hope to come back again to this store.
Also since I was busy in my work & getting the product delivered on the same expected date I can now definitely trust Joaan services.
Joann has definitely given a whole new dimension to the decoration of my old Jacket.