Uber eats was used to place our food order. Our food did not appear in the manner in which we had requested. We asked for everything to be pushed to the side, but it came with everything on it. Our milkshakes were also half-empty. One was half-filled, while the others were 3/4-filled. This is an issue with Red Robin, not Uber Eats, in my opinion. I contacted Red Robin and spoke with the most obnoxious manager I'd ever encountered. He wouldn't let me finish my sentence without interrupting me, and his tone was abrasive. He informed me that this is something we should refer to as Uber Eats rather than them.
Red Robin's website still needs work, but it is getting better. Recommendations whether to pay online or in person. Gift vouchers do not work with the split payment functionality. The staff at the store where I went were quite friendly and prepared my to-go order for me, however, they botched it. They eventually changed the sequence as well, but I believe that further training is required. The cuisine was excellent, as it has been every time we have eaten there.
The food was delicious. Antonio, our waiter at the Killeen, TX location, was arguably one of the best servers I've ever met. We were made to feel welcome and like they were on top of everything. Amazing!!
Red Robin is my absolute favorite! It's reasonably priced for what you receive. Experiences vary from decent to great, but in the years that I've gone to Red Robin, I've never had a poor one. I've also ordered for them through DoorDash, and the food has always been delicious! I will always patronize Red Robin.
It's simply fine. They "ran out" of Mac n cheese for the kids to have a refill the last time we went there, and when my sister requested a refill of fries instead, they kept forgetting to bring them. When you get your food, it's nearly hot, and I've seen staff take fries off your dish before it even reaches your table.
After having to contact customer service twice because my order was missing a milkshake and my burger was cold and soggy, they refunded me for the shake and burger. Even now, a side of broccoli and cold fries costs me $14.00. I had been warned about Grubhub, but I decided to take a chance. I'm a moron. On a Saturday afternoon, what an annoyance. Now I'm learning that they won't refund my money for another week. I'm not having dinner tonight.
In my locals, Red Robin has kids eat free nights once a month. so we go at least once a month for that special treat for kids The kids LOVE it! The food is always so delicious even it's a treat or not, the staff is always so nice and patient and always on time. you get bottomless sides and bottomless drinks! What more could you ask for? This place ROCKS always.
I love Red Robin. I went back for the first time in a while and it was just as great as it had been before. It can be hard to go to Red Robin because they’re always so busy only issue I had with Red Robin. The food is always tasty, the service is also great, and the atmosphere is also best. I always order my fav grilled chicken sandwich with fries (of course). I highly recommend it!
Red Robin is always a solid restaurant. The bottomless fries always taste so delicious, they have the best seasoning ever. The environment of Red Robin is really fun and lovely too. You can rely on Red Robin to consistently give you a great burger. Sometimes they take a lot of time to serve you but it's always worth it.
It was the first time I have visited a Red Robin store earlier I used to order online but never went to their store. I loved the food here especially the bottomless fries. The taste is delicious and addictive. I also ordered the tower of onion rings which is my fav. I really enjoy going here to celebrate my birthday with my husband. I recommend it very much. Thanks, Robin for such wonderful food and experience.
The Red Robin food was great but the dining experience was terrible and it's not the first time I have faced it. The waitress made it seem like we were bothering her all time and unconvincing her when we asked for our orders. She didn't get the kid's drinks correctly. It's definitely not worth $70 worth of dining inexperience. No tip to this waitress. Horrible experience with the waitress.
We have had a fantastic time every time we have visited the red robin location. The service guy has been fast and very friendly. Our food always comes out as ordered and the servers are bringing you refills of fries before you even ask them. Well, that was a good experience with servers. Never had any issue with parking. Plenty of space available for parking.
Overall decent food. I like the appetizer and shakes there. Burgers are not that great in taste for the price in the menu but will go back again for chili cheese fries and Oreo shakes. Overall a good place to consider.
The quality of Red Robin has been disappointing over the last 1.5 years. The food looks great on the menu but doesn't taste good as compared to the quality of food years ago. I found 2 burgers there & I really liked it. Next time after a couple of months and the next time it was gone off the menu. Not going again till those burgers are back.
I love Red Robin! The burgers & fries are so good and I love the variety of buns and sauces for fries. Their onion ring sauce is so good and I really liked it. after joining the Red Robin loyalty program you get promo codes in your email for free burgers a couple of times a year including your birthday. Red Robin is best.
This is a perfect place for a burger and fries. You can get a variety of other items too. They offer unlimited fries or broccoli with the purchase sandwich. The way they celebrate birthdays with a song and a dessert is really impressive. Pricing is affordable and the taste is just Yummy! Red Robin is my favorite.
We always had a fantastic time every time we have visited this Red Robin. The service has been fast and the people were friendly too. We ordered mac & cheese and our food was served on time and the servers are bringing you refills of fries before you even ask them. Parking facility is also good. Ample of space for parking.
Ordered mayonnaise burger from Red Robin. Got 10% Off using Zouton coupon. The order was delivered timely but it was the worst food I have ever had. The burger was totally burnt. My wife got sweet potato fries and they weren't even cooked properly. So disappointed with the red robin order, not a single item came was in condition to eat. Never gonna order again.
My wife and I decided to try Red Robin for the first time. I ordered a black and bleu burger, the burger includes mushrooms, lettuce, tomato, blue cheese, onion, and sauce. The burger was perfectly cooked and they offered me my meal with steak fries. Tried the campfire sauce for the first time and it was amazing. My wife liked the southern charm burger which she ordered. We have found our new favorite burger joint. It's really good that we both found our fav burgers at one place. Highly recommended.
Absolutely love Red Robin Burgers! Ordered a chicken sandwich and it tasted great as always. It is priced decently for what you get. My Experiences are always varied from good and great but I haven’t had a bad experience in the years I’ve ordered & gone to Red Robin. I’ve also ordered through DoorDash for them and the food always came perfect! Will always be a Red Robin customer.