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Shopbop Reviews

2 Total Reviews
Selection Experience
Coupon Availablilty
Payment Process
Refund / Cashback
User Interface
Overall Experience
Overall Rating (out of 5)

3.2

Based on 2 reviews Write A Review
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Selection Experience

Coupon Selection

Payment Process

Refund / Cashback

User Interface


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Alice Lai
Alice Lai
store : Shopbop
review date : Sep 24 2021
Product purchased : necklace
necklace used : Aug 29 2021
4.6 Selection Experience
4.7 Coupon Selection
5.0 Payment Process
4.8 Refund / Cashback
5.0 User Interface

“Amazing jewelry collection”

  • overall experience

    Shopbop has an amazing collection of jewelry. I have bought several items from them; anklets, earrings, and bracelets. My latest addition to this collection is a necklace. I am a lover of small and string-like necklaces which have minimalistic stones and designs. As I was looking for one, I came across this necklace that suits my taste and ordered it.

    Shopbop necklace 

    This one looks cute and tiny and is not lengthy either. The stones seem to be of good quality as they did not come off though it fell from my hand a couple of times. It will suit any occasion and looks minimal but elegant. I am a happy buyer at Shopbop and saved 15% by purchasing through Zoutons.

Mike
Mike
store : Shopbop
review date : Sep 21 2021
Product purchased : sunglass
sunglass used : Sep 05 2021
2.1 Selection Experience
2.0 Coupon Selection
1.1 Payment Process
1.0 Refund / Cashback
1.0 User Interface

“I was given a broken sunglass”

  • overall experience

    I ordered a sunglass from Shopbop a couple of weeks ago. About 3 days after ordering, I had to go somewhere urgently and I asked someone else to receive the package for me. He did it and I got the package after 2 days of its delivery. I completely forgot about it and opened the package once I remembered. 

    Shopbop sunglass

    When I opened the case, this was the condition of it. One of the glasses just came off as soon as I held it in my hand. I was angry at their sending a broken item and contacted them immediately. They wanted to know why I did not contact them the day it was delivered. I told them about the entire thing but they showed disbelief. They spoke as if I broke it and am now asking for the refund. I was stern and after days of negotiations and reconciliations they agreed to replace it with a new one. I was thinking of a refund, but was tired of all these arguing so agreed for it. This is my first and last purchase from Shopbop.