Ticketmaster Reviews

I booked a paw patrol ticket approx. one week before and due to some urgent work I cannot able to visit the theatre and that is the valid work and I thought they can give me a refund as well. So after 2-3 days, I call to Ticketmaster customer service number and they immediately resolved my issue

The Ticketmaster website is a great way to book concert tickets. There are many platforms where you can book concerts in your selected theatres nearby your city. I recently booked Luke comb tickets It was a great experience and I applied some coupons as well to get some discounts.

My wife and I bought The Cher Show (Touring) Tickets from the  Ticketmaster website. We booked a theatre in New York for one week before the show. But when we checked they gave us tickets for some other place in Washington. The theatre name is the same but we did not book tickets for Washington.

I purchased tickets to deep purple in Detroit right when they went on sale, a very good site to purchase tickets, easy reliable service, signed for delivery, so safe arrival. Would highly recommend this site. Easy and fast purchase, I received my order electronically and just a few steps and I got it.

Double charged me for the ticket I  booked, recently purchased NFL tickets from Ticketmaster online. My complaints are simple. If the price says $42.50 then I expect maybe $65 of additional fees but by the time I entered my payment information the price was doubled & I paid something around $100 for my tickets.

My friends and I brought few tickets for a concert and never received our tickets because the tickets that they sold us actually didn't exist and even though we got a refund it just wasted our time and almost wasted $280 dollars. It's Just a waste of time.

I purchased NFL tickets on the 9th of September for a price of $10. Without any confirmation, the tickets have been canceled by Ticketmaster &They have been made virtually impossible to get a refund. We can’t even get anyone on the phone or send an email. I will not engage with them again. If I can get direct tickets from a venue I will move forward.

Bought tickets for a Vegas concert on the 2nd Of September, regrettably, I needed to cancel my tickets to Bledisloe 3 and requested a refund which was approved with no time or bothers. And very promptly. Professional and efficient service. Well done as always TicketMaster.

I was thinking to purchase a magical thinking tour ticket online. Got to know about a 50% Off promo code from Zouton. And I applied while booking tickets through the Ticketmaster website at the checkout, I got 50% Off in my final billing. We brought 5 tickets and in total got 50% Off by using the promo code TMNTX. So happy with Ticketmaster Tickets and thankful to Zouton.

I bought tickets to Backstreet Boys a few days ago for over $400 for 3  tickets through Ticketmaster. They refused to refund my money when the event was canceled. Then I resold them through Ticketmaster. Ticketmaster told me they resold my tickets and never paid me. There is no way to contact them either.

I bought very expensive tickets to Hollywood Pantages tickets at a cost of  $370. The concert was postponed twice due to Covid then canceled at my venue. I was notified by email and told I would get a refund. Countless emails have gone back and forth and no refunds show up in my account. I have sent all my confirmation numbers, payment info, etc., and still nothing. It's almost 15 to 20 days passed away in waiting for their response.

No customer support and there is no one to talk to directly to resolve the issues. I made a mistake & purchased tickets to an event on the wrong date, which if someone would have answered either chat or call. I had to sell my ticket bought on Ticketmaster and never received any compensation. They sell your tickets but never pay you. I highly recommend not to buy or resale any ticket on Ticketmaster.

Ticket Number: #7748221
I was looking for the cheapest price of my ticket for the upcoming football match. I searched many sites, listed down many rates but in the end, I decided to buy my tickets from Ticketmaster.

I even got a fine discount on my ticket by using this site in which there were various Ticketmaster promo codes & coupons using which I got an added discount on my ticket. An experience like this has really motivated me to purchase any of my future tickets from Ticketmaster.  The user interface that the Ticketmaster app has is really commendable. Also, I even got my snacks bucket meal deal fixed from the same.

As of now, I am really excited about the match & I hope I can reach the venue on time.

Thank you Team Ticketmaster!

Like many people, the show that I’ve booked got cancel due to COVID-19. I didn't receive anything from them instead they rescheduled the show to next year. I emailed them saying I wanted a refund but didn’t get any revert. I called the customer care service number but the lines were closed. I have now lost my money and am left with tickets to a date next year that I don't want. I will never use this website again after what they have done to me over something that is out of anyone's control. This is an unethical website. I would NOT recommend using it. They have canceled events and refuse to give money back after they said they would in both their documents and communication. 

Absolute horrible customer service. Worst a company has ever treated me.

I always worry a little when I buy tickets online as I never know if I am really going to get them or if they are really going to work when you get to the venue. Ticketmaster being one of the oldest ticketing agencies is extremely reputable and delivers electronic tickets by email. I purchased tickets to deep purple in Detroit right when they went on sale, even picked out my seats at the venue that I have frequented many times. It's usually right there with the best value for the price too.

Bought tickets for a WWE Supershow on 18th Aug, fast and easy to purchase tickets so satisfying they send me emails of my tickets and payment proof of everything. The experience was quite smooth & reliable. Thank you, Ticketmaster.

I purchased a ticket to a show from Ticketmaster last week, that was cancelled and was never told of when or if refunds would be available, after calling customer service whose phone number was disconnected and I was referred to a chat/email where I received a automated response that my window for a refund had ended even though I was never told that I could get one or when or how. These people are thieves!

The app totally sucks. I tried to order online tickets and I got an amazing Ticketmaster promo code through this site. I apply this promo code. In the wake of refreshing my installment data, the application would not carry my payment information to look at. Continued saying application error. On account of this, I lost the seat that I needed. Application sucks; will not at any point use it once more.

I have an account with them and have purchased many concert tickets through them!! I ordered tickets through Ticketmaster for baseball games (Seattle Mariners) and I accidentally ordered two tickets to the same game twice and I immediately emailed them with my order number asking for a refund for the order. The response I got back was that "they didn't see that order". This is ridiculous.

Ticket Number: XXX14252178

I was really very excited to see my favorite teams play this June. I booked online my tickets from Ticketmaster when they were easily available and also avail a 30% savings using Ticketmaster coupon code. It was an amazing experience having the chance to see my team play for the very first time, even during COVID-19 pandemic. The pandemic protocols implementation was awesome. 

But many empty seats were there, even respecting the COVID restricted limits in the event. The security was customer friendly and accommodating to any one! From the starting to the end; only amazing things! Thanks Ticketmaster for easy process.