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Reviews

• 3.4/5

  Order Not Delivered

  By Bruno Stone
  Posted at Jan 07 2020
  store: Home Depot

  I am really fed up calling the customer care executive again & again about my order not delivered to me. It’s on 14th December 2019, I placed an order of Chennai White Wash Nightstand from Home Depot for a price of $299 which was a 20% discount from the original price of the product. 

  
  

  My main motive for ordering from the Home Depot store was basically to have a quality product & to be delivered on time. I was expecting my order to be delivered within 4 days of placing the order but it was indeed shameful when there was no order status shown on the Home Depot site.

  
  

  I even contacted the Home Depot customer care for the query on which they replied that the order has not been accepted by us as they are finished with their stock. They even send a professional email stating that they thoroughly apologize for their mistake to have not updated the product details on the store & would refund my money in the next ten days.

  
  

  With this, I am totally discontented with the Home Depot services. 

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• 3.4/5

  Order Lost

  By Ermrick Rowland
  Posted at Jan 07 2020
  store: Kohls

  I have been wondering for quite a long time now as to where did my order went. 

  
  

  On 21st December 2019, I placed an order of Leick Furniture Classic Console Table from Kohl’s store for a price of $269.99

  
  

  The expected date for the delivery of my order being on 26th December 2019, I waited for quite a long time for the arrival of my product for then it never reached me. 

  
  

  I really do not expect such a thing from Kohl’s store as I have considered it as a premium departmental store for quite long. 

  
  

  Even calling up the customer care number of Kohl's store was all futile as no one from the customer executive team was ready to answer the question to my query.

  
  

  I believe it’s my right to get my order delivered to me on time & have my issue escalated to the top authorities of Kohl’s

  
  

  Comment: It’s my request that Kohl’s should learn to improvise on their mistake & be responsible for what they do.

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• 3.2/5

  Order Off-course

  By Jeffery Charles
  Posted at Jan 06 2020
  store: Home Depot

  I really felt hurt when my order was not delivered to me as per my expected date. 

  
  

  The worst part is that my family has been buying furniture & home decor stuff from Home Depot for quite a long time now but we never faced such a situation like this before.

  
  

  On 19th December 2019, I placed an order of Dayna B Wooden bookshelf from the Home Depot for a price of $98.99. I was expecting my order to be delivered to me on 23rd December 2019 but when was totally lost my control when it was delayed by more than 4 days.

  
  

  This part really irritates me when I am expecting my order & then something like this comes up. I even tried contacting the customer care of the Home Depot on 18004663337 but shocked to see that no one responded to my call.

  
  

  As per my knowledge, all the departmental stores are highly active during this Christmas & new year season but it was altogether a blunder.

  
  

  I am totally dissatisfied with my purchase from the home depot!

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• 3.3/5

  Not Received

  By Imogen Hudson
  Posted at Jan 02 2020
  store: Home Depot

  On 23rd December 2019, I placed an order of 40 in. x 58 in. "Parade of Red Trees" by Rio Printed Canvas Wall Art ( Price: $108.61) by trademark fine art from Home Depot

  
  

  Expecting my order to be delivered to me within 4 days, I was shocked to see that the product was not delivered to me even after the estimated time.

  
  

  Such careless behavior is totally not acceptable from such a huge & branded store. Even upon calling the customer care staff of Home Depot I was told that the order will be reaching me another 2 days which was a new year day.

  
  

  This is totally unacceptable.

  
  

  I am all the more unhappy with the purchase.

  
  

  This was indeed an unpleasant experience.

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• 4.3/5

  Furniture Looks Good

  By Louise
  Posted at Dec 24 2019
  store: JCPenney

  So I ordered these furniture sets and a couple of homes essentials for the JC Penny a couple of days ago. I ordered all of the products at the reliability that I have for this brand.

  
  

  The requirements were a lot for the new furniture and home essential, as Christmas is already here. We didn't get time to make out a plan for anything like this meanwhile in November. We were at Houston, at Martha's, my sister's house.

  
  

  We came back to mid-December and ordered all the products I was looking forward to a purchase. I got all of them at the right time, as it was a Christmas clearance sale. Wow! 

  
  

  I was sure about the fact that I'm going to have a great purchase from JC Penny for all the items I have ordered. No, it's not at all a doubt but a proud, as I have been a frequent buyer of JC for quite some years now.

  
  

  Great deal. Great purchase. Great delivery. 

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