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Reviews

• 4.5/5

  Great After Services!

  By Anaahita Hasnandani
  Posted at Jan 20 2021
  store: Walmart

  Under the Christmas day sale section, I noticed that all Samsung gadgets are on a flat 40% discount. I could never miss any such opportunity as a user and therefore, I thought of purchasing Powerbeat 3 wireless earphones worth $89, Evoo 7 Android Tablet worth $35. The total amount that I had to pay was $124. 

  
  

  After these items to the cart, I did not apply any code, an amount of $49.6 automatically got deducted from the payable amount and the final amount that I had to settle was $74.4. The products were delivered to me within 3 days of placing the order.

  
  

  
  

  The problem started after 10 days of delivery. The products were delivered on 14th January 2021 but while using the tablet on 15th November, the screen suddenly became blank and then the tablet turned off. The good thing about this store is that their customer service is quite responsive.

  
  

  The product got exchanged really fast. The new product was delivered to me on 17th January 2021 and I’m totally satisfied with the product this time.

  
  

  Suggestion: The stores aren’t good like the online   

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• 3.2/5

  No Order Delivered

  By Alexander Wiener
  Posted at Jan 04 2020
  store: Kohls

  On 20th December 2019, I placed an order for Victrola Portable Suitcase Record Player with Bluetooth from Kohls Store for a price of  $69.99

  
  

  For the love of listening to Blues, this product was an ideal Christmas gift for me. Expecting my order to be delivered to me within 4 to 5 days. I was utterly dissatisfied when the product did not reach me on time, it was all the more regretful when the customer care from kohls replied they have got the order states that it has been delivered to me.

  
  

  After listening to this, I was pretty shocked to see how Kohls really handles their customer orders.

  
  

  There is no versatility in their work & nor do they possess any discipline.

  
  

  It was totally futile ordering my product from Kohl’s store. The least I could expect from them is my money back.

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• 3.9/5

  Helpful Customer Service

  By Isabella Eva
  Posted at Dec 27 2019
  store: Kohls

  Order Id: 178960041045460

  
  

  So, this was actually the first time I tried paying via Kohl’s printed money. Paying using the same wasn’t a difficult task at all. I followed the same procedure of selecting the desired products, adding them to the cart and then proceeding towards the payments page.

  
  

  While checking out, I just used the amount in Kohl’s account to pay the amount of $78 but I wasn’t able to do the same. While accessing the account, I found that the online account has absolutely no balance.  

  
  

  I called up the customer service to talk about the balance because the last time I checked, the amount was $90. The executive on-call informed me that I’m unable to make the payment because of a technical glitch which will get resolved as soon as possible. 

  
  

  The issue was resolved within 2 hours and the same was conveyed to me. After that, I did not face any difficulty.  

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• 2.1/5

  Not Received

  By Jesse Ellis
  Posted at Dec 24 2019
  store: JOANN

  It's totally of no use ordering my product from Joann's store.

  
  

  On 8th December 2019, I placed an order of OttLite 36W Floor Lamp from Joann store & waited for 10 days for the order to get delivered, but still did not get the order delivered to me.

  
  

  It’s funny to see how I wasted my time ordering from a store that does not even give a guarantee that your order will be delivered at your place or not.

  
  

  This all took a step higher, as it’s Christmas month & people generally buy a lot of stuff at this particular season. So no doubt that Joann store won't even listen to their customer grievances as they are busy hanging up the call especially during Christmas days.

  
  

  One of the worst experiences that I had to date ordering my product from Joann's store.

  
  

  Comment: Raise your bar of Service & take your customer order seriously otherwise there is an end number of good stores which provide much better services than you.

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• 4.3/5

  Do Not Trust Them!

  By Katrina Olsen
  Posted at Dec 18 2019
  store: Lenovo

  This was my first purchase with Lenovo as earlier I had been using another laptop which lasted me for more than 7 years without any issues. I purchased the Lenovo Ideapad with Core i7 and all the latest configurations thinking that it has great features and the performance will be great as well. 

  
  

  
  

  I regret replacing my older laptop with this one as this is nowhere close to what I used before. It hasn't even been a month of using the laptop and I am already seeing the glitches. I clearly don’t know how long this laptop is going to last me this way. 

  
  

  
  

  There are several issues that I have faced a few times since I have started using it like screen flickering, the wifi disconnects on its own every 5- 10 minutes. Every time I end up wasting my time due to this wifi issue and the frustrating part of this is that there is no external solution to it as it is an internal fault. 

  
  

  
  

  
  

  I am completely unsatisfied with the product and regret spending $425.00 on such a slow laptop which is definitely not the latest technology of use. There is no way of replacing or getting it fixed as it is out of warranty. This laptop is definitely not worth the money that has paid and would not really recommend it to anyone else. 

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