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Reviews

• 4.1/5

  Nice Products But Disappointing Service!

  By John
  Posted at Jan 20 2021
  store: Bed Bath and Beyond

  Item Ordered: Nespresso® by Breville® VertuoLine Coffee and Espresso Maker Bundle with Aeroccino Frother

  Date of Purchase: 20 November 

  
  

  Bed Bath and Beyond seem to have a really nice collection of products but the delivery service is not satisfactory at all. I placed an order from the Kitchen deals section of the website and looked for something that I could gift my mother for her birthday. My mother loves a good, frothy coffee and when I saw the Nespresso® by Breville® VertuoLine Coffee and Espresso Maker Bundle with Aeroccino Frother I knew that would be the best thing to gift her on this birthday. 

  
  

  I had placed the order a little early so that it arrives just on time at my mother’s house. The coffee frother was delivered but not within the 5-7 days of delivery that Bed Bath and Beyond promises to do. As it was a gift I really wanted it to reach on time and I had even paid an extra $2.99 for the gift packaging. 

  
  

  The tracking process showed the delivery date to be of around 26 November but on that day the order did not arrive which led me to call the customer care at 1 (800) 462- 3966 to ask about the sudden delay. 

  
  

  The customer service executive was polite while talking but could not really give me a solid reason as to why the order hadn’t been delivered. I asked them to hurry the delivery process as it was a gift for someone else. My mother receiver the order on 27 November and she enjoys here coffee even more now. The machine does justice to what it says it would do. 

  
  

  Liked the product a lot but the delivery should have been faster.

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• 4.7/5

  Nice Product

  By Jesse Ryan
  Posted at Jan 02 2020
  store: Home Depot

  It was in my mind from a long time to purchase a wireless smart lighting dimmer switch with a tool kit as I was fascinated to see it in my friend's place.

  
  

  On 19th December 2019, I placed an order for Caseta Wireless Smart Lighting Dimmer Switch and Remote Kit for Wall and Ceiling Lights, White from Home Depot for a price of $65.95. 

  
  

  Since the home depot store is very near to my home I decided for a store pickup done for my order. I am happy to have received such an excellent product only from Home Depot.

  
  

  Reading the manual guide it was too easy to install the smart lighting system at my home which saved the extra labor charges which would have otherwise cost me much more.

  
  

  Making my payment through Paypal app on the cash counter, the process was indeed super easy & fun.

  
  

  Totally satisfied with the purchase!

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• 5/5

  Ordered New Range Of Products

  By Alisa Toka
  Posted at Jan 02 2020
  store: Sears

  Back some days before, I was going through a list of essential we were missing out in our home, so we eventually went to the local stores so we can have a better lookup on each of the products required by us. But unfortunately, it was of no use.

  
  

  We had to come back home due to the shortage of good models in the products, so we asked some of my friends about the solution towards it, and they informed us about the Sears store, which was having a 35% discount on every home appliances of products.

  
  

  We didn’t realize the store before, as majorly we used to go to the local market. I was away from the crowd, so I used to go there in the market at noon so that there will be no trouble with the crowd dealing.

  
  

  We ordered online some of the home appliances which were required at the house currently, as the New Year approached, we ordered all of these products and received everything at the time and in the right condition. Happy with the services of Sears.

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• 4/5

  Customer Team Isn’t Reachable

  By Amenda Williams
  Posted at Jan 02 2020
  store: Sears

  This is obviously one of the irritating things that can ever happen with any customer having a service or product from any business. I am trying to get in touch with the customer support of Sears through the phone call, but I can’t.

  
  

  I have tried calling, again and again, to the team, but there is no response. I don’t know what is happening exactly but I doubt something is going on fishy from Sears’ side. It’s really horrible to imagine the services they are providing to us in the name of a big brand of a chain store, and still not able to figure out the way for the proper execution of deliveries.

  
  

  Even the customer support isn’t picking up call which is worse. Just worse. I don’t want to go into details of how horrible it has been, but really don’t even get any products from these people. At the time of support, they will not get back to you in the same way they do for their benefit.

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• 4.9/5

  Great Appliance Range!

  By Macy Sheldon
  Posted at Dec 28 2019
  store: Sears

  Settling in a new country takes a lot of time and especially with 2 kids at home, managing things gets difficult. I had to settle the whole house and buy new things as well but because of so much work, I was not able to go out of the house. 

  
  

  It had been more than a month and I was really not able to function without certain appliances at home as it was taking a lot of time to do those things. 

  
  

  One of the neighbors were friendly enough to suggest me to order online from Sears if I was not able to take out time.

  
  

  She even helped me look through different products that I needed and I was definitely really confused about what to order out of all the things. 

  
  

  Finally, I placed the order on 15th December which was delivered to me on 20th December. The packages were big but they were still sent in a really nice manner and there was no damage to any of the products. 

  
  

  I am completely satisfied with my purchase from Sears. 

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