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Reviews

• 4.3/5

  Cool Experience

  By Sophia Rose
  Posted at Nov 23 2019
  store: Samsung

  The coolest gadgets are always launched from Samsung. I have always been a user of Samsung gadgets, their simple interface on the phones is one thing which has always attracted me. They don’t experiment too much with the external design, but their software is always one the best available in the market.

  
  

  I have been using Samsung phones since they had launched their ‘Galaxy series’. Gladly Samsung maintained its streak of innovation and development. The software updates are smooth and do not give phones any problem. The handset I am using is Galaxy A50, which is truth be told a very decent phone and the price I paid was just $259. 

  
  

  
  

  
  

  With an Octa-Core processor and CPU speed of 2.3GHz,1.7GHz along with 4GB RAM this phone can function even after continuous gaming without giving heating troubles. The camera of this phone includes three rear cameras of 25.0 MP, 5.0 MP and 8.0 MP which normally takes good quality pictures and performs decently in night shots. 

  
  

  I am a totally satisfied customer of Samsung, and would recommend people to buy this brand while considering a handset to purchase.

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• 4.3/5

  Good Customer Service

  By Stanley
  Posted at Nov 14 2019
  store: Samsung

  Complaint Number: #2309617823

  
  

  If you ask for good customer response and service, I guess only a few companies can actually pull that claim off. I switched my handset recently. I was using iPhone 6, the phone was working perfectly until one day, it slipped out of my hand and the result was a broken screen. The screen replacement for Apple gadgets can cost you a bomb, therefore, buying a new phone was indeed a better option! 

  
  

  
  

  Due to financial crunch, I settled for a Galaxy S9.  Being an Apple user you tend to have high expectations from the handset you carry. I ordered it online from Samsung store and it was delivered within four working days. Surprisingly, the handset was actually cool and the speed of the device was also satisfying. The camera, though not at par with Apple, was delivering good quality images. 

  
  

  The only problem which started coming in the handset was the display started having a black color patch. After contacting the customer care of Samsung regarding the issue, I was told to visit Samsung store and I was assured that since the handset is in warranty, I’ll get a replacement for it. Within minutes of visiting the store, I got a replacement for my phone. 

  
  

  
  

  Comment: My belief is restored in the customer support and the services Samsung promises.

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• 2.7/5

  Quality Issues & No Replacements!

  By Waqar Ali
  Posted at Nov 14 2019
  store: Samsung

  I recently purchased A50 mobile phone from Samsung’s online store and I am totally disappointed! The quality that Samsung is now offering is the major reason people have started switching to other brands.I have always been fond of Samsung products but now I’m a bit skeptical.

  
  

  On having a look at the online store, I found that the amount that was being charged from me was actually a bit higher than the amount that I was supposed to pay.

  I really thought that the quality of the product would be fine and therefore, I bought the product from there instead of trusting any other e-commerce store. But, I’m still disappointed.

  
  

  Issues Faced: 

  • The phone was supposed to have a good battery life, but my handset depletes within fourteen hours of full charging. 

  • The display is not as crisp as they claim. 

  • The camera images get blurry when clicked in night mode.

  • When multitasking, the phone lags

  • The heating problem is yet again a factor to get irritated

  
  

  I tried contacting them for at least a replacement as I’m having these issues and the only response I got was “Sir, please raise a complaint and we’ll look into it”. 

  
  

  COMMENT: For that matter, I’m still waiting for the issue to get resolved, though I don’t trust the services anymore.

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• 4.2/5

  Amazing Experience!

  By Maxim Goldsmith
  Posted at Nov 14 2019
  store: Samsung

  Order Id: 56090978

  
  

  I’m a gadget freak and before buying any gadget, I always do background research about the things I’m buying and about the site I’m buying from. I also prefer buying through the official website of a particular brand. Recently, I purchased a Samsung Galaxy Note 10, from the official website of Samsung for $1131.25 and it was beyond great experience.

  
  

  I must admit that the phone is a monster in itself. Superfast interface with superfast charging and long battery life makes it one of the best gadgets to be released in the market. With an ultra-wide camera lens, I’m able to capture some of the best shots which are rarely captured when you’re clicking pictures with a handset. 

  
  

  
  

  The whole design is so glossy, fluidic and satisfying that one can actually see the engineering which has gone into making this device.  As far as the delivery process is concerned, there is nothing I can complain about. I placed the order on 27th October 2019 and the product was handed over to me on 2nd November 2019 in a well off state. 

  
  

  Comment: Samsung makes sure that the customers are satisfied. The official website offers all the solutions to even the slightest problems that can occur while using the device. I’m happy using this phone which can easily beat any of its competitors in the market.

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• 4.7/5

  Budget Friendly & Good!

  By Charley Smith
  Posted at Nov 14 2019
  store: Samsung

  I literally got bored of using my old phone but the phone never conked off despite being 3 years old! 

  
  

  Trust me when I say this because they're the most dependable in the gadget market. Unlike other hyped phones in the market, Samsung usually stays quiet and brings in technology at a much reasonable price range. Being a student, owning a budget phone with good specs is indeed a boon. 

  
  

  
  

  I had recently purchased Samsung Galaxy A10 handset. I was actually amazed to see that Samsung is packing a reasonable amount of features in a handset that does not fall in the top-notch category of Samsung. The handset has a decent camera that is capable of taking clear pictures even in low light, the gadget carries all other features which includes an Octa-core processor giving speed which prevents lagging which is so frequent in the other phones of the same category. The overall look is highly satisfying and honestly, I did not expect all this from a phone falling in this price range. 

  
  

  Samsung has always impressed me with its customer response and in the future, I’ll be confident enough to walk into a store of Samsung and get things done as they are extremely supportive.

  
  

   I’m an overall happy customer. 

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