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Reviews

• 2.1/5

  No Delivery

  By Arlen Pritchard
  Posted at Dec 17 2019
  store: Petco

  On 8th December 2019, I have placed an order of “We-We pads 200 counts” from Petco Store for $53.99 

  
  

  I was expecting my order in the next 1 day as per Petco's delivery policies & I needed this product urgent as my neighbors have already seen my dog pooping all around their garden & have a complaint about the same to me.

  
  

  My patience let me waited for 3 days for the product between which I was also given a last warning by my neighbour to complain to the federal agencies if again they saw my dog popping at their garden again.

  
  

  To be honest I have even stopped thinking about my order getting delivered to me. 

  
  

  A major shame to the Petco store for having such loose customer service. I am so irritated that I do not even wish to call the Petco authorities of the same.

  
  

  Petco store should really stop all their services & should regroup & train their order processing team. This is not the first time I have seen Petco customer services like this, the same thing has happened even to my friend once.

  
  

  I am not at all happy with Petco Services & would definitely not recommend anyone to purchase their pet product from here.

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• 2.4/5

  Order not delivered

  By Huper Page
  Posted at Dec 16 2019
  store: Petco

  I have been observing my dog getting allergic to eating chicken bones for which when showed to vet concluded in a Gingival Hyperplasia (overgrowth of gums) which resulted in improper chewing of food which in some cases result in extraction of food by mouth.

  
  

  Not waiting even a single second I already knew that Petco is that one store from where I can buy my dog's allergic medicine. So on 7th December 2019, I placed an order of Atopica 100 mg Capsule for Dogs, 15 Count for $93.49.

  
  

  Before buying this medicine I had my vet consulted & prescribed about the same medicine. The medicine was expected to be delivered to my home within 11th December 2019 but shocked to see that there was not even a single call or message made to confirm my order delivery.

  
  

  It’s for Obvious reasons that if I wait for such an important medicine to be delivered that means that it is only available on that particular store only & my pet was in dire need of that medicine. Nevertheless, the Petco store customer support staff called me after 15th December 2019 & told that they are really sorry for replying so late about the query. The worst part of listening to them was telling me that even they were out of stock for that particular medicine. 

  
  

  Seeing this customer behavior I believe Petco has made a mockery of themselves.

  
  

  Recommendation: Stop keeping the product at your shelf if you can’t keep a stock up for that particular product.

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• 4.5/5

  Christmas Dog toys

  By Robin Richards
  Posted at Dec 16 2019
  store: Petco

  SKU 3014475

  Thinking of buying a good Christmas toy for my dog since we believe him to be a part of our family. On 8th December 2019, I placed an order of  Holiday Tails Sweet and Bubbly Dog Toy Gift Set from  Petco Online store.

  
  

  The nearest Petco store to our home is in 1912 N Rock Rd, Derby, KS 67037 which is just 15 mins away I decided to have my order picked up, bringing my dog along with myself to the store.

  
  

  I really liked how the Petco store had a huge variety of animal pet food ranging from Cats to Dogs & etc. All these toys from the brand Holiday tails cost us at a saver price of $7.50 from its registered price of $14.99 which is a whopping 50% discount on the toy.

  
  

  I paid for the product via PayPal.

  
  

  I'm happy to have my product purchased from such a good & dedicated pet store. I am sure that with these toys my pet dog is certainly going to enjoy his me time playing with it.

  
  

  These toys also pop off intriguing sounds that get the dog in the spirit of play.

  
  

  Overall I can with surety say that these toys that I bought from the Petco store are of genuine quality & indeed a crazy fun time for my pet dog.

  Thanks, Petco for such an amazing service.

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